RETURN POLICY
All of our orders undergo a strict quality control process . If, for any reason, you are not satisfied with your order, you may return or exchange any unused product within seven (7) days of the date of delivery. We accept returns of unused and undamaged items with the exception of clearance items. These items are final sale and cannot be returned. Items purchased on sale are eligible for exchange only. If exchange style selected is of greater value than original item purchased, please contact info@theoriya.com and provide the payment method you would like to use for the difference in price. Sale items can only be exchanged, no refunds. Refunds are applied to full priced items only. We require merchandise be returned in its original packaging, unworn and with all tags attached. Kindly try on all swimwear over your own undergarments.
Refunds on full priced items will be credited to the original credit card that was used to make the purchase minus the shipping fees. We are only able to accept merchandise purchased from the www.TheOriya.com.
Return packages must be shipped prepaid through a traceable method such as USPS, UPS, FedEx or insured Parcel Post and those shipping costs are non-refundable. Please note: International customers are responsible for all additional shipping costs for exchanges as well as any taxes and/or duties related to your order.
ORIYA reserves the right to refuse the return/exchange or any merchandise that does not meet the above requirements. Customers are responsible for all return shipping costs.
For returns, exchanges and any additional questions, please email us at info@TheOriya.com